Selling to BuyBackWorld & General Questions
All about selling to BuyBackWorld - general inquiries, pre-shipment, shipping/packing, selling, payment and our grading.
ABOUT BUYBACKWORLD
- Coronavirus: How BuyBackWorld Is Staying Healthy and Safe For You
- What holidays does BuyBackWorld observe?
- When does BuyBackWorld operate?
- What is BuyBackWorld and how does it work?
- Why Should I use BuyBackWorld.com?
- How does BuyBackWorld determine the Instant Quote value of my item?
MY BUYBACKWORLD ACCOUNT
- How do I set up a BuyBackWorld account?
- How can I activate my BuyBackWorld account if I checked out as a Guest?
- When I click the link to create a new account, the form comes up, but it doesn't tell me what information needs to go into each box of the form
- What if I don’t receive my confirmation email with the free shipping label once I complete checkout?
- What if I forgot my account ID and/or password?
- If I check out an item, do I have to send it in?
SELLING MY ITEMS TO BUYBACKWORLD
- What accessories do I need to include with my items?
- What do the different BuyBackWorld Statuses Mean?
- Do I need to Remove the SIM Card from my device before sending it to BuyBackWorld?
- Will BuyBackWorld Extend My Offer Date?
- Can I add multiple items to the same order?
- Can I send in extra items with my order?
SHIPPING MY ITEMS TO BUYBACKWORLD
- How do I reprint my Shipping Label or Packing Slip?
- Can I use the shipping label you sent on a different box?
- What shipping methods does BuyBackWorld offer?
- I never received my FREE Shipping Kit in the mail, what should I do?
- The Post Office won’t accept my package because they say it is too heavy to ship First Class, what should I do?
- The label says First Class, but my package is definitely over 13oz. What should I do?
BUYBACKWORLD CONDITION GUIDELINES
- BuyBackWorld Conditions Explained:
- What does LCD burn-in, ghost imaging, LCD blemishes, dead pixels, bright spots, and LCD tint/hue mean?
- How do I deactivate Find My iPhone iCloud Lock AFTER I send it to BuyBackWorld?
- What is an IMEI Number?
- What is an ESN Number?
- How does BuyBackWorld grade my item?
PAYMENT QUESTIONS
- I received a notice regarding my Venmo payment being unclaimed, what should I do?
- What is BuyBackWorld Quick Pay™ and BuyBackWorld Quick Pass™
- How long does it take for me to get paid?
- How does BuyBackWorld pay me?
- Where is my check? Can I track my check?
- My Check Won't Cash via ACH
BUYING FROM BUYBACKWORLD
ALL ABOUT APPLE
- How to Sell an iPhone: The Complete BuyBackWorld Guide
- How to Check Your iPhone or iOS Device's Battery Health
- What are the recommended steps before sending in my Apple device?
- Which iPhone model do I have?
- What is Activation Lock, iCloud Locked or Find My iPhone?
- How Can I Check If My Apple Device is iCloud Locked with Find My iPhone?
CUSTOM QUOTES
- What is a Custom Quote?
- What are the different statuses for Custom Quote items?
- How does sending a Custom Quote in work?
- Can I receive a FREE Shipping Kit for a Custom Quote?
- How long does it take for me to get paid on a Custom Quote?
- Where can I view my Custom Quotes?
LUXURY WATCHES
- How to Identify Your Rolex Model
- Why should I sell my luxury watch to BuyBackWorld?
- How to Identify Your Watch Model Number
- What brand of Luxury Watches does BuyBackWorld Buy?
- What happens after I accept your offer?
- How do I ship my luxury watch to you?