We want you to be completely satisfied with every purchase you make in the BuyBackWorld Store so we offer a 30 Days No Questions Asked Return Policy Guarantee on all BuyBackWorld Certified Pre-Owned devices and a 30 Day 100% Money Back Guarantee on all discounted gift cards. For a full overview of what the 100% Money Back Guarantee covers on gift cards, please click here.
In order to start a return for a device, simply email us at firstname.lastname@example.org and provide us with the following information:
- Order ID
- Reason for Return
We will then create a ticket for your return and issue you a FREE Return Shipping Label to send your device back.
PLEASE NOTE: In certain cases, such as those involving the sale of Brand New In Box SEALED devices, you will be subject to a 15% Restocking Fee.